$50 per Hour
Innovative on-site computer support for Western Massachusetts.
Customer Reviews
Cian Dowling is a tech problem solver!
I have worked with him for 20+ hours and have been very impressed by his tech savvy, equipment familiarity, network expertise, focus and concentration abilities.
I am an artist. I know very little about Computers. I was very grateful for his kind, patience with me based on our knowledge divide.
He found ways to try to save me money with providers and equipment.
I highly recommend Cian to help solve your computer problems. Cian is a treasure. I feel quite lucky that he was recommended to me by another tech expert!
Mara S.
July 5, 2024
Bridging the Digital Divide
Computer First Aid
My services encompass a wide range of solutions, from diagnosing and fixing technical glitches to offering expert advice on optimizing your digital experience. I understand that technology can sometimes feel overwhelming, and that’s where I step in to bridge the gap between you and your devices.
Services Provided
1. **Virus and Malware Removal**: Offering services to detect and remove harmful software from computers, improving their security and performance.
2. **Data Recovery and Backup**: Assisting in the recovery of lost data due to hardware malfunction or software issues and setting up reliable data backup solutions.
3. **Hardware Repairs and Upgrades**: Fixing or replacing faulty hardware components like hard drives, RAM, power supplies, and upgrading systems for better performance.
4. **Software Installation and Troubleshooting**: Installing necessary software and troubleshooting issues with existing software applications.
5. **Performance Optimization**: Tuning up computers to enhance their speed and efficiency, including cleaning up disk space, defragmenting hard drives, and optimizing startup processes.
6. **Network Setup and Maintenance**: Helping set up home or small office networks, including Wi-Fi configuration, and providing maintenance services for network issues.
7. **Cybersecurity Consulting**: Offering advice on the best practices for keeping personal and business data secure, including the use of antivirus software and firewalls.
8. **Custom PC Building**: Building custom computers tailored to clients' specific needs, whether for gaming, graphic design, or general use.
9. **Remote Support Services**: Providing remote assistance for software-related issues, allowing for quick and convenient support.
10. **Training and Education**: Offering workshops or one-on-one training sessions on basic computer skills, internet safety, software usage, and other tech-related topics.
11. **Emergency Tech Support**: Providing urgent tech support for sudden computer breakdowns or critical software issues.
12. **Regular Maintenance Services**: Offering routine maintenance services to keep computers running smoothly, which can prevent larger issues down the line.
13. **Consultation for Tech Purchases**: Assisting customers in making informed decisions when purchasing new tech products or software.
Contact Me
Hours
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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